SCOUT ENVIRONMENTAL SERVICES INC. (“Scout”)
Our Privacy Commitment
What Is Personal Information?
Canadian privacy laws define Personal Information broadly as information about an identifiable individual or as information that allows an individual to be identified. For the purposes of this policy, Personal Information means information about an identifiable individual as defined from time to time in applicable privacy laws. Generally speaking, Personal Information does not include what is considered to be business contact information: your name, title or position, business address or telephone number but does include your e-mail address.
What Personal Information Do We Collect?
The types of Personal Information that Scout may collect, use and disclose about you includes your name, home address, home telephone number and facsimile number, cellular telephone number, personal email address, date of birth, insurance information, payment information, contact information and possibly information gathered from you in surveys you may participate in as part of a Scout sponsored event for Scout or clients of Scout.
At times, we need to collect more personal information about you. Some of our websites might require you to register in order to log in, in which case you will be required to provide personal information about yourself to us. We might also collect your name and email address to enter you into a prize draw for a survey that you fill out on our site. We might ask you for information such as your age and occupation to better understand our visitors, and to improve your visitor experience. Typically, the information we ask for includes some of the following, but this list is not exhaustive:
In any case, whenever we ask you for any personal information that can be used to identify you as an individual, we will provide an explanation upon request as to why we gather the information, how we gather it, how we store it, and how we plan on treating and using it.
We will only gather this information if you specifically agree to ‘opt-in’, i.e., you explicitly give us your consent to collect this information from you. We will not gather any personally identifiable information from you unless you specifically agree to provide it to us.
We will only gather and store personally identifiable information for the purpose stated during the gathering process. When we finish using your information, we will erase and destroy it to ensure your privacy.
There is always a lot of information that a company can ask you for, but Scout will only ask for information where there is a clear and necessary need for that information, which is clearly and adequately explained to you.
Why Do We Collect Your Personal Information?
In general, Scout collects, uses and discloses Personal Information in order to provide our customers with our products and services. More specifically, Scout may collect, use and disclose your Personal Information for the following purposes:
To Whom Do We Disclose Your Personal Information?
We will not sell, lease or rent your Personal Information or our customer lists. We collect personal information only with your consent for the purpose(s) for which you have given consent.
We keep your personal information, questions, and transactions with us confidential; and we employ the appropriate security safeguards.
However, from time to time, Scout may disclose your Personal Information to:
Where Do We Store Your Personal Information?
How Do We Protect Dour Personal Information?
Privacy and Our Website
How Can You Obtain Access to Your Personal Information?
Upon your written request, and subject to certain exceptions, Scout will inform you of the existence, use, and disclosure of your Personal Information and will give you access to that information. Access requests should be sent to Scout’s Chief Privacy Officer using the contact information outlined below.
If access to your personal information is denied, Scout will notify you in writing, give reasons for the denial, and inform you of the recourses open to you. If access is granted, Scout will give you a reasonable opportunity to review your Personal Information. Your Personal Information will be provided to you in an understandable form within a reasonable time, generally within 30 days. Scout may extend such 30-day period by up to an additional 30 days if meeting the time limit would unreasonably interfere with the activities of Scout or the time required to undertake any consultations necessary to respond to your request would make the time limit impracticable to meet. You will be able to challenge the accuracy and completeness of your Personal Information and have it amended as appropriate.
How Can You Obtain Further Information Regarding this Policy?
Scout Chief Privacy Officer
30 Commercial Road
Tel: (416) 922-2448
Fax: (416) 922-1028
Date last revised: December 11, 2017